Privacy Policy

We may collect the following types of personal information:

• Name, address, and contact details
• Information about the deceased
• Payment information
• Details of funeral arrangements
• Correspondence and communication records
• Website usage data

We use your personal information for the following purposes:

• Providing funeral services
• Processing payments
• Communicating with third parties (e.g., crematoria, celebrants)
• Complying with legal obligations
• Improving our services
• Sending relevant communications

We process your personal information based on:

• Contract performance
• Legal obligations
• Legitimate interests
• Consent (where applicable)

We may share your information with:

• Crematoria and cemeteries
• Celebrants and ministers
• Registration authorities
• Payment processors
• Professional advisers

We never sell your personal information to third parties.

We implement appropriate security measures including:

• Encryption of sensitive data
• Secure storage systems
• Access controls
• Regular security assessments
• Staff training

We retain personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Request data portability
• Withdraw consent

Our website uses cookies and similar technologies to:

• Improve user experience
• Analyze website usage
• Remember preferences
• Enable certain functionalities

We may update this privacy policy periodically. Significant changes will be communicated through our website or direct notification.